How it works

From “I need to see someone” to a confirmed appointment

Three steps, all of them online. No phone calls, no callbacks, no waiting to hear whether a time was free after all.

  1. Search — or let the assistant ask

    Look for a specialty, a doctor’s name or a city. Not sure who to see? The care assistant asks a few plain questions about what is going on and points you to the right kind of specialist among the doctors listed.

    Try the care assistant
  2. Pick a time that is genuinely open

    Every time you see comes from that doctor’s own calendar — opening hours, minus blocked time, minus appointments already taken, up to as far ahead as the practice accepts bookings. Nothing is a request waiting to be approved.

  3. Confirm, then manage it yourself

    Book with your account and the appointment lands in My appointments and on the practice’s calendar at the same time. Need to move it or cancel? Do it yourself, from the same place.

Video visits, where they are offered

Some practices consult online. Those doctors are marked in search results, and the appointment carries a private video room you open from the appointment itself when it is time — in your browser, with nothing to install.

What you need

A free account

Browsing and checking availability need nothing at all. Booking does: you are asked to sign in at the details step, because that account is what lets you see and change the visit afterwards.

Sign in the way you prefer

Email and password, your Google account, or a code sent to your phone number.

Find your doctor

Start with a specialty, a name, or the city you are in.